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Global support—on all levels

A decade ago, Teleplan realized that globalization had begun to create new challenges for the larger electronics brands. They were looking for support to provide worldwide care for their products, executed on a regional level. This vision transformed our organization. Next to short turnaround times and volume repair, these brands needed a reliable partner who could quickly scale or enter a new market to provide critical repair services, with processes at the highest levels of quality and consistency and with an ever-increasing efficiency.

Lifecycle wheel
Managing the repair for global electronics brands at all levels, with a clear focus on cash-flow optimization and integrated logistics.
Developing and executing new business models to keep end-users and associated revenue locked-in throughout the lifecycle of the product.
Promoting and delivering sound recycling practices to support our client's green agenda while keeping cash flow under control.
Creating balance between costs of repair, cost of logistics and turnaround time and enabling clients to track equipment real time via our IT systems.
As trusted partner delivering globally a high-quality service and care experience to end-users both in front-office services and in back-office processes.
Real time visibility for all stakeholders in the supply chain, consolidating data from multiple suppliers to manage parts or steer cash flow.
Delivering lifecycle care tele-made to suit the client’s evolving needs throughout their entire after-market value chain.