Our integrated end-to-end after-market and supply chain service solutions

The leading technology brands in the "3 Cs" (communications, computers, and consumer electronics) operate increasingly on a global scale. Faced with fierce competition, these brands are focusing all of their efforts on innovation and customer satisfaction and are turning to specialized and trusted partners to take care of significant stages in the product lifecycle care process. They require a partner who can deliver an excellent service experience at a balanced total cost level, in multiple regions and interacting closely with the operational processes of the brands themselves.

In this dynamic world, Teleplan provides all "3 Cs" with a unique concept for lifecycle care services on a global scale. Teleplan takes care of all electronic equipment, from the moment of purchase right through to the end of its useful life-and beyond, when we recycle it with respect and care for the planet on which we live.

Fully supported by the original manufacturers, we deliver lifecycle care on all levels, wherever and whenever it is needed. With 21 locations across the globe, we always have a robust solution close at hand. Our excellence in mastering the end-to-end aspects of such a process is key to our ability to deliver consistent value to our clients' brands and to their end users.

Equally, we face the challenge of delivering processes that take full account of each client's specific care needs. We call it "Tele-made": our ability to come up with tailor-made solutions that simplify the day-to-day management of lifecycle care.

Hassle-free lifecycle care for electronics is therefore what we have been providing for almost 30 years for a wide variety of blue chip electronics companies. Our longstanding engineering expertise and innovative logistics processes help us deliver the performance to match our promise: "We deal with the complexity, all our clients experience is simplicity."