| Customer & revenue lock-in Our refurbishing services comprise a wide range of propositions, from project-based reworking, to repackaging or rekitting products, right up to the design and operation of a swap system for loan equipment or substitution while the end user's equipment is being repaired. In addition, our experience in more refined refurbishment, pre-testing to detect non-faulty equipment, software upload, and aesthetic upgrades is instrumental in providing our clients with refurbished products that are equivalent to new products, or meet any other standard that their end users may require. |
Having a customer decide to buy the products of your brand is one thing; keeping him or her a loyal customer throughout the lifecycle of the product is a different matter. Brands are constantly competing for customer “mindshare” and new business models are starting to appear on the market that address the need to keep end-users, and the associated revenue, locked in. | |