Repair

Global support - on all levels A decade ago, Teleplan realized that globalization had begun to create new challenges for the larger electronics brands. They were looking for support to provide worldwide care for their products, provided at regional level. This vision transformed our organization. In addition to short turnaround times and volume repair, these brands needed a reliable partner who could quickly scale or enter a new market to provide critical repair services, with processes ensuring the highest levels of quality and consistency and with ever-increasing efficiency. Managing repair on a global scale, from the simple Level 1 to the highly complex Level 4 work but also component-level repair, is an issue that we mastered a long time ago. Our vision has led us even further. Many clients now rely on Teleplan not only to provide repair services but to determine whether or not to perform repairs at all , based on our evaluation of stock, turnaround time, cost, and service demand availability, while at the same time ensuring cash-flow optimization.		In addition, services such as effective spare parts procurement and management, the right combination of onshore/near-shore and offshore facilities to ensure that services can be obtained at the right cost, key measures to guarantee business continuity, integrated logistics and global management of clients - these are all part of Teleplan’s day-to-day operations.