Our clients are the leading "3Cs" technology brands, operating on a global scale and often faced with fierce competition. They are focusing more and more on innovation and customer experience. That means that they require trusted partners, that are specialized in the lifecycle care of their portfolio of products. Partners who can deliver this care on a global scale, but always with the important local nuance.
Although it often sounds very simple -retrieve the defective electronic device from the user, repair it and return it - the equation starts to look less and less simple when it has to be performed on a global scale and in large quantities. That’s why Teleplan is completely dedicated to this line of business. Our structure and our people thrive on these challenges and provide our customers with real solutions to their complex problems across the entire after-sales value chain. Time and time again.