At Teleplan, we understand that service excellence is key to our customers. We are serious about quality in our service delivery, from direct end user engagement, to managing the reverse logistics flow of product or ensuring “right first time” electronics repair, technical services and beyond. Our services incorporate many technologies including mobile devices, customer premises equipment, networking equipment and IoT devices. Leading brands trust us, because we understand that no two return, repair and replacement after market processes are exactly the same. So we create optimal solutions for each customer, fixing devices faster, getting them back into your customers’ hands sooner and streamlining the service every step of the way for greater efficiency.
Our happy customers include the majority of the world’s best-known brands in consumer electronics, computing and communications. 80% of our customers have been with us for 5 years or more, because we understand their business and deliver the highest quality after sales services.