Schiphol (Amsterdam), the Netherlands, 17 October 2013 – Cisco, the worldwide leader in networking that transforms how people connect, communicate and collaborate, has presented Teleplan with its prestigious Excellence in Reverse Logistics Award for the third time in recent years. The awards ceremony was part of Cisco’s annual Supplier Appreciation event hosted by Cisco Manufacturing.
In 2007, Cisco decided to consolidate its globally fragmented multi-vendor service chain with
Teleplan as a dedicated after-market service partner. Since then, Teleplan has supported Cisco’s global reverse logistics service programme in Roseville (U.S.), Hong Kong (APAC) and Zoetermeer (the Netherlands) for the EMEA region.
“As a company we are very proud in helping Cisco manage its returns more efficiently and positively influence the Cisco brand experience for their customers and are thrilled that our performance has been recognised again through this Award”, reflects Patrick Ring, CSMO at Teleplan. “Optimizing internal material and process flows, reducing turnaround times and lowering inventory levels to reduce cash outflows are just some of the key benefits Teleplan’s global service team helped deliver for Cisco under a total cost of ownership focus”, comments Patrick Ring further.