Investigation reveals accessible personal data on second-hand phones

Publication: Computer Business Review
Date: 7th February 2014
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Sven Boddington, vice president of global marketing and client solutions at Teleplan believes that these business need to do more to ensure that personal data is completely wiped, rather than to just a “standard level”.

“To say its worrying to find two of the largest pawn shop chains are selling mobile phones with data still on them is an understatement. As consumers, we are becoming increasingly reliant on our mobile devices, from basic communications, social media, to mobile banking and payment transactions, and therefore the data they carry is more and more sensitive.

“Businesses that process mobile devices such as smartphones and tablets for use as second hand products have a responsibility to the sellers, and buyers of these devices to ensure that the proper security procedures are applied so that personal data is thoroughly and permanently destroyed. It’s not good enough to delete the personal data to only a “basic standard” or worse still, not at all as there is an obligation to comply with data protection laws.”

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