Amsterdam/Schiphol, the Netherlands, 24 August 2016 ‒ Teleplan, DHL and Sky Deutschland today opened a new 13,600 sq. m. distribution and reverse supply chain center at Panattoni Park Cheb, in the Czech Republic. Senior executives from Sky Deutschland, DHL and Teleplan were all present at the ribbon–cutting ceremony. The opening of the new center creates 200 new jobs.
Based on a new five-year contract between DHL and Sky Deutschland, DHL Supply Chain, in cooperation with other partners, will provide standard storage services, inbound and distribution for Sky Deutschland. The contract also covers reverse logistics and customer service, which Teleplan will carry out, and value-added services such as packaging, labelling and correspondence with customers.
The new distribution center provides Sky Deutschland’s over 4.6 million customers with a wide range of different hardware items such as set-top boxes, smartcards, hard drives, and WLAN modules that are delivered by a parcel service to customer households, retail partners, as well as hotels and sports bars in Germany and Austria.
“The convenient location on the Czech-German border will make distribution significantly faster. Items outbound in the evening have to be at their destination the next morning. For picking up urgent orders, in some cases we have at most one hour,” says Filip Budík, Managing Director, DHL Supply Chain Czech Republic and Hungary.
Teleplan will deliver high quality screening, objective automated testing and refurbishing services directly in the warehouse in Cheb. “Our solutions can be provided and managed remotely from anywhere and are no longer linked to Teleplan’s own physical footprint. Increasingly we are bringing our ‘in hub’ solutions to the premises of our customers, forward logistics partners or any relevant other third party location and demonstrate that we are the right partner to drive improvement and speed of processing home entertainment devices,” says Charles Stewardson, President, EMEA region at Teleplan.
“Over the last few years, Teleplan has distinguished itself with a high level of innovation spirit and operating excellence. In combination with DHL’s expertise as a worldwide leader in logistics, we are well prepared to realize efficiency improvements while taking the customer experience to another level at our new hub in Cheb. Furthermore, we make a positive impact on the environment by reducing our carbon footprint,” says Dr. Sebastian Hauptmann, Executive Vice President Operations at Sky Deutschland.
For Further Information:
Teleplan International N.V.
Global Director Communications
Tel.: + 31 6 29 730 712
Teleplan International N.V. is an industry leader in lifecycle care for after-market service, operating in the areas of Computers, Communications and Consumer Electronics. Focusing on Customer Care, Managed Logistics, Parts Management, Screening & Testing, Repair/Refurbish and Resell/Recycle, Teleplan has over 33 years of proven performance providing value propositions throughout the supply chain from the point of purchase to the end of life. Teleplan innovates to consistently keep up with the advances in interactive connectivity and communication and our Telemade approach tailors to each individual customer’s needs. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan’s service centers have a global reach of over 95 countries and employ over 5,000 people.
For further information please visit: www.teleplan.com.
Sky Deutschland. With over 4.6 million customers and annual revenues in the amount of 2 billion Euros, Sky is the pay-TV market leader in Germany and Austria. The program offering at Sky includes live sport, films, series, kids’ channels and documentaries. Sky Deutschland with its headquarters in Unterföhring near Munich is part of Sky plc, Europe’s leading entertainment group. 21.8 million customers in five countries are watching the exclusive Sky programs whenever and wherever they want (Status: 30 June 2016).