Reverse logistics


Teleplan works with selected ‘best in class’ third party logistics partners around the world to ensure that we bring seamless, optimized reverse logistics services as part of your after market solution package, wherever you need it.

Speed and efficiency within your RMA (Returns Materials Authorization) product returns is essential. Whether you offer differentiated after market service levels to your customers or elect to standardize, we will design the best reverse logistics service to suit your needs and budget. Teleplan can create a variety of models. For example, within pick up and return, we offer options from direct collection and drop off at the customer’s home or business, through to third party locations.

The numerous choices and options we support ensure that we will always find the solution best suited to your needs.


Managed logistics

Teleplan provides reverse logistics solutions designed specifically to meet your needs and provide the right balance between cost efficiency and speed. As an independent after sales service organization, we have developed a strong logistics partner network enabling us to provide you with a wide range of service capabilities including Pick-up and Drop-off (PUDO) options optimized by geography.

We also manage the administrative complexity associated with exception management, invoice validation and global trade compliance supported via our e-TRAC system.


Warehousing & fulfillment

Warehousing and fulfillment services require an efficient and controlled approach, which Teleplan delivers both from its service centers and customer or third party partner locations. Whether it is supporting a business channel, end customers directly or supplying parts to your own network, with Teleplan you will benefit from a flexible solution giving you improved cost control.

Wherever you need it, we can provide a safe and secure warehouse environment suitable for electronics devices, with full inventory controls.

You can contact one of our Subject Matter Experts here


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